Contact Our Team


Customer Service Bank Holiday Opening Hours 2024

Monday 26th August

09:00 - 13:00 GMT

 

Please note that there will be no despatches from the UK and no deliveries will be made on Monday 26th August. Please take this into consideration when placing your order. 


Our Customer service teams are operating on a remote basis, therefore we ask you not to contact us by post as your enquiry may be missed.
You can still contact us by email, phone or through our live chat.

Our operating hours are Monday – Friday, 8.30am - 5.30pm. Saturdays we are open between 8am and 1pm. Our live chat team are available from 9.00am - 5.30pm, Monday to Friday (excluding bank holidays).

For inspiration and ideas you can head to our Instagram, Pinterest and Facebook.


EMAIL

Sales, order queries, colour and general advice
sales@farrow-ball.com

Technical advice
customerrelations@farrow-ball.com

 

CONTACT US

PHONE

Sales, order queries, colour and general advice
01202 876141
8.30am - 5.30pm Monday to Friday
8am - 1pm Saturday
9am - 1pm bank holidays (GMT)

Technical Advice
01202 850240
8.30am - 5.30pm Monday to Friday
9am - 1pm bank holidays (GMT)

You can also view our product advice sheets

ADDRESS

Farrow & Ball
Uddens Estate
Wimborne
Dorset
BH21 7NL
United Kingdom

LIVE CHAT

Our live chat team are available from 9.00am - 5.30pm, Monday to Friday (excluding bank holidays). Click on our live chat button on the right hand side to reach one of our colour experts.


Returns

If you wish to return your online order, please click the button below. 


Delivery Damage

If your order has arrived damaged, please click the button below.

Live chat