Our Customer service teams are operating on a remote basis, therefore we ask you not to contact us by post as your enquiry may be missed. You can still contact us by email, phone or through our live chat.

Our operating hours are Monday – Friday, 8am- 6pm, for phones and until 8pm on live chat. Saturdays we are open between 8am and 1pm.

For inspiration and ideas you can head to our Instagram, Pinterest and Facebook.

 

Customer Service Upcoming Bank Holiday Hours 2023

 

Friday 7th April: 9am - 1pm

Saturday 8th April: 8am - 1pm

Sunday 9th April: Closed

Monday 10th April: 9am - 1pm

Monday 1st May: 9am - 1pm

Monday 8th May: 9am - 1pm

Monday 29th May: 9am - 1pm

 

Please note that there will be no despatches from the UK, or UK deliveries made on these days. Please take this into consideration when placing your order. 

Customer Service Upcoming Bank Holiday Hours 2023

 

Friday 7th April: 9am - 1pm

Saturday 8th April: 8am - 1pm

Sunday 9th April: Closed

Monday 10th April: 9am - 1pm

Monday 1stMay: 9am - 1pm

Monday 8th May: 9am - 1pm

Monday 29th May: 9am - 1pm

Please note that there will be no despatches from the UK, or UK deliveries on these days. Please take this into consideration when placing your order. 




Returns

If you wish to return your online order, please click the button below.


EMAIL

Sales, order queries, colour and general advicesales@farrow-ball.com
Technical advicecustomerservices@farrow-ball.com

Send us a message
PHONE

Sales, order queries, colour and general advice01202 8761418am - 6pm Monday to Friday8am - 1pm Saturday9am - 1pm bank holidays (GMT)
Technical Advice01202 850240
9am - 6pm Monday to Friday
9am - 1pm bank holidays (GMT)

You can also view our product advice sheets

ADDRESS

Farrow & Ball Uddens EstateWimborne DorsetBH21 7NLUnited Kingdom

LIVE CHAT

Our live chat team are available from 9am – 8pm, Monday to Friday (excluding bank holidays). Click on our live chat button on the right hand side to reach one of our colour experts.