Our Customer service teams are operating on a remote basis, therefore we ask you not to contact us by post as your enquiry may be missed. You can still contact us by email, phone or through our live chat.

Our operating hours are Monday – Friday, 8am- 6pm, for phones and until 7.30pm on live chat. Saturdays we are open between 8am and 1pm.

For inspiration and ideas you can head to our Instagram, Pinterest and Facebook.



Sales, order queries, colour and general advicesales@farrow-ball.com
Technical advicecustomerservices@farrow-ball.com

Send us a message

Sales, order queries, colour and general advice01202 8761418am - 6pm Monday to Friday8am - 1pm Saturday9am - 1pm bank holidays (GMT)
Technical Advice01202 850240
9am - 6pm Monday to Friday
9am - 1pm bank holidays (GMT)

You can also view our product advice sheets


Farrow & Ball Uddens EstateWimborne DorsetBH21 7NLUnited Kingdom


Our live chat team are available from 9am – 7.30pm, Monday to Friday (excluding bank holidays). Click on our live chat button on the right hand side to reach one of our colour experts.


If you wish to return your online order, please click the button below.

Delivery Damage

If your order has arrived damaged, please click the button below.