About Cookies

A ‘cookie’ is a tiny, encrypted string of text that is stored on your computer when you visit a website that uses cookies. At Farrow & Ball we use cookies to identify your region and ensure that we show you the relevant products and currency, to remember you for returning visits, to allow you to buy products and to help us enhance the website by analysing vistor activity.

To order products from the Farrow & Ball website you will need to have cookies enabled.

Cookies cannot harm your computer, and you cannot be individually identified via them either. Farrow & Ball does not store information in cookies that can personally identify you, such as your address or payment details.

If you would like to learn more about cookies, you can visit aboutcookies.org


To make full use of the Farrow & Ball website you will need to have cookies enabled. Our cookies do not store information that can personally identify you such as your address or payment details.

Here is a list of the main cookies that we use on the Farrow & Ball website, and what they are used for.


Name Typical Content Expires Information





Randomly generated number

2 years

30 minutes

Browser session

6 months

These cookies enable Google Analytics, which help us analyse visitor information such as browser usage, visitor numbers and pages that are viewed on the website. All of these help us to understand areas that the website can be improved to give a better online Farrow & Ball experience.
JSESSIONID Shopping Cart K-JSESSIONID-gdncaooa Shopping Cart X-Mapping-gbooldlg Randomly generated number Browser session These cookies are functional cookies that are used to identify linked requests from a browser to ensure that your shopping cart works. They must be enabled to allow you to buy products on the Farrow & Ball website.



2 months These cookies are used to ensure that you are shown the correct products and prices for your region when you visit the website.




Emailnews 30 days These are used to track visits from our e-newsletter so we can understand and analyse visitor information to help us make the e-newsletter more useful and relevant.

You can manage which cookies you allow from which websites by using the settings in your web browser. Please remember, if you disable the cookies you will not be able to place orders on the Farrow & Ball website.

If you would like to enable or disable cookies using your web browser, please use the following links to find instructions on how to do this: (Please note that we can't be responsible for the content of external websites)

Mozilla Firefox
Microsoft Internet Explorer
Apple Safari
Google Chrome

Online Security

When buying online with Farrow & Ball you will be asked to submit your payment card details. All online transactions are carried out over a secure Internet connection (HTTPS) and as such your details are encrypted whilst in transit, i.e. cannot be read. We do not store your credit card details.

The Farrow & Ball website supports the Verified by Visa and MasterCard SecureCode schemes, for added security and fraud protection. This service is available to customers who have registered their cards.