Cookie Policy
About Cookies
A ‘cookie’ is a tiny, encrypted string of text that is stored on your computer when you visit a website that uses cookies. At Farrow & Ball we use cookies to identify your region and ensure that we show you the relevant products and currency, to remember you for returning visits, to allow you to buy products and to help us enhance the website by analysing vistor activity.
To order products from the Farrow & Ball website you will need to have cookies enabled.
Cookies cannot harm your computer, and you cannot be individually identified via them either. Farrow & Ball does not store information in cookies that can personally identify you, such as your address or payment details.
If you would like to learn more about cookies, you can visit aboutcookies.org
OUR COOKIE POLICY
To make full use of the Farrow & Ball website you will need to have cookies enabled. Our cookies do not store information that can personally identify you such as your address or payment details.
Here is a list of the main cookies that we use on the Farrow & Ball website, and what they are used for.
|
Name |
Domain |
Expires |
Description |
|
_uetsid |
farrow-ball.com |
1 Day |
Used by Bing to gather anonymous information on how visitors are using our website. |
|
_fbp |
farrow-ball.com |
90 Days |
Used by Facebook to store and track visits across websites. |
|
test_cookie |
doubleclick.net |
< 1 Day |
Used to measure the visitors actions after they click through from an advert. |
|
IDE |
doubleclick.net |
390 Days |
This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts. |
|
A3 |
yahoo.com |
365 Days |
Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. |
|
B |
yahoo.com |
365 Days |
Used for conversion tracking on the Yahoo platform. |
|
MUID |
bing.com |
390 Days |
Microsoft User Identifier tracking cookie used by Bing Ads |
|
_pin_unauth |
farrow-ball.com |
365 Days |
Used by Pinterest to track the usage of services. |
|
LPVID |
farrow-ball.com |
365 Days |
Stores a visitor ID for use by our live chat service. |
|
LPSID-nnnnnnnn |
farrow-ball.com |
Session |
Stores a session ID for use by our live chat service. |
|
lpTestCookiennnnnnnn |
Session |
Used by the live chat service. |
|
|
BVImplmain_site |
www.farrow-ball.com |
Session |
Used to manage user reviews for our products. |
|
RecentlyViewed |
www.farrow-ball.com |
< 1 Day |
Stores a list of recently viewed products on our website. |
|
LPVisitorID |
lo.v.liveperson.net |
365 Days |
Stores a visitor ID for use by our live chat service. |
|
LPSessionID |
lo.v.liveperson.net |
Session |
Stores a session ID for use by our live chat service. |
|
player |
vimeo.com |
365 Days |
This cookie saves your settings before you play an embedded Vimeo video |
|
vuid |
vimeo.com |
730 Days |
This cookie collects information about your actions on websites that have embedded a Vimeo video. |
|
lpTestCookiennnnnnnn |
lpcdn.lpsnmedia.net |
Session |
Used by the live chat service. |
|
bv_metrics |
www.farrow-ball.com |
< 1 Day |
Performance metrics measurement for our reviews section. |
|
ai_user |
www.farrow-ball.com |
365 Days |
Used to measure the performance of our website |
|
ai_session |
www.farrow-ball.com |
< 1 Day |
Used to measure the performance of our website |
|
BVBRANDSID |
farrow-ball.com |
< 1 Day |
Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions within a particular client domain. |
|
_gclxxxx |
farrow-ball.com |
90 Days |
Google conversion tracking cookie. It allows us to count visits and traffic sources, so we can measure and improve the performance of our site. |
|
BVBRANDID |
farrow-ball.com |
365 Days |
Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions within a particular client domain. |
|
_hjTLDTest |
farrow-ball.com |
Session |
Used by the HotJar session recording software to asses the performance of our site |
|
_gat_UA-2605159-1 |
farrow-ball.com |
< 1 Day |
Google Analytics cookie that allows us the measure the usage of our site by customers. |
|
_hjid |
farrow-ball.com |
365 Days |
Used by the HotJar session recording software to asses the performance of our site |
|
_ga |
farrow-ball.com |
730 Days |
Google Analytics cookie that allows us the measure the usage of our site by customers. |
|
_gid |
farrow-ball.com |
1 Day |
Google Analytics cookie that allows us the measure the usage of our site by customers. |
|
_hjAbsoluteSessionInProgress |
farrow-ball.com |
< 1 Day |
Used by the HotJar session recording software to asses the performance of our site |
|
__cfduid |
farrow-ball.com |
30 Days |
Used by the content network, Cloudflare, to identify trusted web traffic. |
|
ARRAffinity |
www.farrow-ball.com |
Session |
This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. |
|
__RequestVerificationToken |
www.farrow-ball.com |
Session |
This is an anti-forgery token (preventing CSRF attacks). |
|
_b_ccc_id |
farrow-ball.com |
1 Day |
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites |
|
_hjFirstSeen |
farrow-ball.com |
< 1 Day |
Used by the HotJar session recording software to asses the performance of our site |
|
_uetvid |
farrow-ball.com |
16 Days |
This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
|
b_pg_v |
farrow-ball.com |
1 Day |
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites |
|
b_s_id |
farrow-ball.com |
7300 Days |
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites |
|
br_t_l_d |
farrow-ball.com |
Session |
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites |
|
com.silverpop.iMA.page_visit |
farrow-ball.com |
< 1 Day |
Used to distinguish the first visit to a webpage by an individual from subsequent visits. |
|
com.silverpop.iMA.session |
farrow-ball.com |
< 1 Day |
Used to associate a series of individual events to a single functional browsing session. |
|
com.silverpop.iMAWebCookie |
farrow-ball.com |
1000 Days |
Used to pass individual identity along with specific actions. |
|
pixlee_analytics_cookie |
farrow-ball.com |
30 Days |
Analytics cookie for evaluating Pixlee services. |
|
pixlee_analytics_cookie_legacy |
farrow-ball.com |
30 Days |
Analytics cookie for evaluating Pixlee services. |
|
ARRAffinitySameSite |
www.farrow-ball.com |
Session |
These cookie ensures your requests for your session are handled by the same server |
|
__sharethis_cookie_test__ |
www.farrow-ball.com |
Session |
This cookie determines whether the browser accepts cookies. |
|
EPi:StateMarker |
www.farrow-ball.com |
Session |
This cookie is used to distinguish the browser that the visitor is using. |
|
TiPMix |
www.farrow-ball.com |
< 1 Day |
Used by Azure when determining which web server a user should be directed to. |
|
.EPiForm_VisitorIdentifier |
www.farrow-ball.com |
90 Days |
Stores a unique visitor id for use with our forms. |
|
.EPiForm_BID |
www.farrow-ball.com |
90 Days |
This cookie is used to distinguish the browser that the visitor is using. |
|
x-ms-routing-name |
www.farrow-ball.com |
< 1 Day |
Used by Azure to handle traffic during code changes. |
|
Language |
www.farrow-ball.com |
365 Days |
Stores the user's selected language when selected on the site. |
|
_hjIncludedInSessionSample |
www.farrow-ball.com |
< 1 Day |
Used by the HotJar session recording software to asses the performance of our site |
|
_pinterest_ct_ua |
ct.pinterest.com |
365 Days |
Used by Pinterest to track the usage of their services. |
|
_hjIncludedInSessionSample |
script.hotjar.com |
< 1 Day |
Used by the HotJar session recording software to asses the performance of our site |
|
BVID |
network-eu.bazaarvoice.com |
365 Days |
Allows internal Bazaarvoice web analytics to be correlated to the same user for interactions across the Bazaarvoice network. |
|
BVSID |
network-eu.bazaarvoice.com |
< 1 Day |
Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions across the Bazaarvoice network. |
|
platform-api.sharethis.com |
__sharethis_cookie_test__ |
Session |
Registers a unique ID that identifies the user’s device for return visits. |
|
BVImplmain_site |
display.ugc.bazaarvoice.com |
Session |
Used by Bazaarvoice in providing user driven ratings and reviews. Allows Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain |
|
lpTestCookiennnnnnnn |
lptag.liveperson.net |
Session |
Used by our live chat service to determine if browser cookies are enabled. |
|
st_samesite |
c.sharethis.mgr.consensu.org |
Session |
Used by ShareThis to track visitor’s website navigation and preferences - This is used for internal statistics and marketing. |
|
__cfduid |
dl.episerver.net |
30 Days |
Used by the content network, Cloudflare, to identify trusted web traffic. |
|
bv_metrics |
apps.bazaarvoice.com |
< 1 Day |
Used by Bazaarvoice in providing user driven ratings and reviews. Allows Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain |
|
ai_session |
az416426.vo.msecnd.net |
< 1 Day |
Used to measure the performance of our website |
|
ai_user |
az416426.vo.msecnd.net |
365 Days |
Used to measure the performance of our website |
|
wt_mcp_sid |
farrow-ball.com |
Persistent |
MAPP intelligence. Functional cookie for improving the user experience and personalisation of their session. |
|
wt_nbg_Q3 |
web.email.farrow-ball.com |
Session |
MAPP. This cookie supports the functionality of Webtrek - analytics and marketing platform. Functional cookie for balancing request loads |
|
wteid_964869656656022 |
web.email.farrow-ball.com |
Persistent |
MAPP intelligence. These cookies are used to unify the data concerning the browsing experience belonging to the single user for statistical purposes. |
|
wtsid_964869656656022 |
web.email.farrow-ball.com |
Session |
MAPP intelligence. These cookies are used to unify the data concerning the browsing experience belonging to the single user for statistical purposes. |
|
wtstp_nv |
farrow-ball.com |
Persistent |
MAPP intelligence. These cookies are used to identify new visitor from the platform |
|
wtstp_nv_s |
farrow-ball.com |
Session |
MAPP intelligence. These cookies are used to identify new visitor from the platform |
|
wtstp_rla |
farrow-ball.com |
Persistent |
MAPP intelligence. These cookies are used to identify the number of requests that can still be sent |
|
id |
go.flx1.com |
2 years |
This cookie represents the cookie ID set and used by our DMP for user recognition and user syncing with partner systems. |
|
ans3, dbm1, check, r |
go.flx1.com |
2 days |
This cookie is used by our DMP. |
|
flx1_pages_viewed_within_visit |
go.flx1.com |
Session |
This cookie collects the pages viewed within a visit of a user. |
|
flx1_time_on_site |
go.flx1.com |
Session |
This cookie collects the time the user has been on the site. |
|
flx1_conversion_count_{ID} |
go.flx1.com |
User-defined |
This cookie tracks the amount of Custom Success Events per user. |
|
flx1_conversion_count_{ID}_expires |
go.flx1.com |
User-defined |
This cookie tracks the expiration of the cookie. |
DISABLING AND ENABLING COOKIES
You can manage which cookies you allow from which websites by using the settings in your web browser. Please remember, if you disable the cookies you will not be able to place orders on the Farrow & Ball website.
If you would like to enable or disable cookies using your web browser, please use the following links to find instructions on how to do this: (Please note that we can't be responsible for the content of external websites)
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari
Google Chrome
Online Security
When buying online with Farrow & Ball you will be asked to submit your payment card details. All online transactions are carried out over a secure Internet connection (HTTPS) and as such your details are encrypted whilst in transit, i.e. cannot be read. We do not store your credit card details.
The Farrow & Ball website supports the Verified by Visa and MasterCard SecureCode schemes, for added security and fraud protection. This service is available to customers who have registered their cards.
Klarna
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.