About Cookies

A ‘cookie’ is a tiny, encrypted string of text that is stored on your computer when you visit a website that uses cookies. At Farrow & Ball we use cookies to identify your region and ensure that we show you the relevant products and currency, to remember you for returning visits, to allow you to buy products and to help us enhance the website by analysing vistor activity.

To order products from the Farrow & Ball website you will need to have cookies enabled.

Cookies cannot harm your computer, and you cannot be individually identified via them either. Farrow & Ball does not store information in cookies that can personally identify you, such as your address or payment details.

If you would like to learn more about cookies, you can visit aboutcookies.org

OUR COOKIE POLICY

To make full use of the Farrow & Ball website you will need to have cookies enabled. Our cookies do not store information that can personally identify you such as your address or payment details.

Here is a list of the main cookies that we use on the Farrow & Ball website, and what they are used for.

 

Name

Domain

Expires

Description

_uetsid 

farrow-ball.com

1 Day

Used by Bing to gather anonymous information on how visitors are using our website.

_fbp

farrow-ball.com

90 Days

Used by Facebook to store and track visits across websites.

test_cookie

doubleclick.net

< 1 Day

Used to measure the visitors actions after they click through from an advert.

IDE

doubleclick.net

390 Days

This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts.

A3

yahoo.com

365 Days

Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.

B

yahoo.com

365 Days

Used for conversion tracking on the Yahoo platform.

MUID

bing.com

390 Days

Microsoft User Identifier tracking cookie used by Bing Ads

_pin_unauth

farrow-ball.com

365 Days

Used by Pinterest to track the usage of services.

LPVID

farrow-ball.com

365 Days

Stores a visitor ID for use by our live chat service.

LPSID-nnnnnnnn

farrow-ball.com

Session

Stores a session ID for use by our live chat service.

lpTestCookiennnnnnnn

www.farrow-ball.com

Session

Used by the live chat service.

BVImplmain_site

www.farrow-ball.com

Session

Used to manage user reviews for our products.

RecentlyViewed

www.farrow-ball.com

< 1 Day

Stores a list of recently viewed products on our website.

LPVisitorID

lo.v.liveperson.net

365 Days

Stores a visitor ID for use by our live chat service.

LPSessionID

lo.v.liveperson.net

Session

Stores a session ID for use by our live chat service.

player

vimeo.com

365 Days

This cookie saves your settings before you play an embedded Vimeo video

vuid

vimeo.com

730 Days

This cookie collects information about your actions on websites that have embedded a Vimeo video.

lpTestCookiennnnnnnn

lpcdn.lpsnmedia.net

Session

Used by the live chat service.

bv_metrics

www.farrow-ball.com

< 1 Day

Performance metrics measurement for our reviews section.

ai_user

www.farrow-ball.com

365 Days

Used to measure the performance of our website

ai_session

www.farrow-ball.com

< 1 Day

Used to measure the performance of our website

BVBRANDSID

farrow-ball.com

< 1 Day

Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions within a particular client domain.

_gclxxxx

farrow-ball.com

90 Days

Google conversion tracking cookie. It allows us to count visits and traffic sources, so we can measure and improve the performance of our site.

BVBRANDID

farrow-ball.com

365 Days

Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions within a particular client domain.

_hjTLDTest

farrow-ball.com

Session

Used by the HotJar session recording software to asses the performance of our site

_gat_UA-2605159-1

farrow-ball.com

< 1 Day

Google Analytics cookie that allows us the measure the usage of our site by customers.

_hjid

farrow-ball.com

365 Days

Used by the HotJar session recording software to asses the performance of our site

_ga

farrow-ball.com

730 Days

Google Analytics cookie that allows us the measure the usage of our site by customers.

_gid

farrow-ball.com

1 Day

Google Analytics cookie that allows us the measure the usage of our site by customers.

_hjAbsoluteSessionInProgress

farrow-ball.com

< 1 Day

Used by the HotJar session recording software to asses the performance of our site

__cfduid

farrow-ball.com

30 Days

Used by the content network, Cloudflare, to identify trusted web traffic.

ARRAffinity

www.farrow-ball.com

Session

This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

__RequestVerificationToken

www.farrow-ball.com

Session

This is an anti-forgery token (preventing CSRF attacks).

_b_ccc_id

farrow-ball.com

1 Day

This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites

_hjFirstSeen

farrow-ball.com

< 1 Day

Used by the HotJar session recording software to asses the performance of our site

_uetvid

farrow-ball.com

16 Days

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

b_pg_v

farrow-ball.com

1 Day

This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites

b_s_id

farrow-ball.com

7300 Days

This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites

br_t_l_d

farrow-ball.com

Session

This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites

com.silverpop.iMA.page_visit

farrow-ball.com

< 1 Day

Used to distinguish the first visit to a webpage by an individual from subsequent visits.

com.silverpop.iMA.session

farrow-ball.com

< 1 Day

Used to associate a series of individual events to a single functional browsing session.

com.silverpop.iMAWebCookie

farrow-ball.com

1000 Days

Used to pass individual identity along with specific actions.

pixlee_analytics_cookie

farrow-ball.com

30 Days

Analytics cookie for evaluating Pixlee services.

pixlee_analytics_cookie_legacy

farrow-ball.com

30 Days

Analytics cookie for evaluating Pixlee services.

ARRAffinitySameSite

www.farrow-ball.com

Session

These cookie ensures your requests for your session are handled by the same server

__sharethis_cookie_test__

www.farrow-ball.com

Session

This cookie determines whether the browser accepts cookies.

EPi:StateMarker

www.farrow-ball.com

Session

This cookie is used to distinguish the browser that the visitor is using. 

TiPMix

www.farrow-ball.com

< 1 Day

Used by Azure when determining which web server a user should be directed to.

.EPiForm_VisitorIdentifier

www.farrow-ball.com

90 Days

Stores a unique visitor id for use with our forms.

.EPiForm_BID

www.farrow-ball.com

90 Days

This cookie is used to distinguish the browser that the visitor is using.

x-ms-routing-name

www.farrow-ball.com

< 1 Day

Used by Azure to handle traffic during code changes.

Language

www.farrow-ball.com

365 Days

Stores the user's selected language when selected on the site.

_hjIncludedInSessionSample

www.farrow-ball.com

< 1 Day

Used by the HotJar session recording software to asses the performance of our site

_pinterest_ct_ua

ct.pinterest.com

365 Days

Used by Pinterest to track the usage of their services.

_hjIncludedInSessionSample

script.hotjar.com

< 1 Day

Used by the HotJar session recording software to asses the performance of our site

BVID

network-eu.bazaarvoice.com

365 Days

Allows internal Bazaarvoice web analytics to be correlated to the same user for interactions across the Bazaarvoice network.

BVSID

network-eu.bazaarvoice.com

< 1 Day

Allows internal Bazaarvoice web analytics to be correlated to the same user browsing session for interactions across the Bazaarvoice network.

platform-api.sharethis.com

__sharethis_cookie_test__

Session

Registers a unique ID that identifies the user’s device for return visits.

BVImplmain_site

display.ugc.bazaarvoice.com

Session

Used by Bazaarvoice in providing user driven ratings and reviews. Allows Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain

lpTestCookiennnnnnnn

lptag.liveperson.net

Session

Used by our live chat service to determine if browser cookies are enabled.

ak_bmsc

bronto.com

< 1 Day

 Used by Akamai to optimize site performance and security.

st_samesite

c.sharethis.mgr.consensu.org

Session

Used by ShareThis to track visitor’s website navigation and preferences - This is used for internal statistics and marketing.

__cfduid

dl.episerver.net

30 Days

Used by the content network, Cloudflare, to identify trusted web traffic.

bv_metrics

apps.bazaarvoice.com

< 1 Day

Used by Bazaarvoice in providing user driven ratings and reviews. Allows Bazaarvoice web analytics to be correlated to the same user for interactions within a particular client domain

ai_session

az416426.vo.msecnd.net

< 1 Day

Used to measure the performance of our website

ai_user

az416426.vo.msecnd.net

365 Days

Used to measure the performance of our website

 

DISABLING AND ENABLING COOKIES

You can manage which cookies you allow from which websites by using the settings in your web browser. Please remember, if you disable the cookies you will not be able to place orders on the Farrow & Ball website.

If you would like to enable or disable cookies using your web browser, please use the following links to find instructions on how to do this: (Please note that we can't be responsible for the content of external websites)

Mozilla Firefox
Microsoft Internet Explorer
Apple Safari
Google Chrome


Online Security

When buying online with Farrow & Ball you will be asked to submit your payment card details. All online transactions are carried out over a secure Internet connection (HTTPS) and as such your details are encrypted whilst in transit, i.e. cannot be read. We do not store your credit card details.

The Farrow & Ball website supports the Verified by Visa and MasterCard SecureCode schemes, for added security and fraud protection. This service is available to customers who have registered their cards.