Contact Our Team

Customer Service Easter Holiday Opening Hours 2024

29th March 09:00 - 13:00 GMT
30th March 08:00 - 13:00 GMT
1st April 09:00 - 13:00 GMT


Please note that there will be no despatches from the UK or our EU Hub, and no deliveries will be made on Friday 29th March and Monday 1st April. Please take this into consideration when placing your order. 

Our Customer service teams are operating on a remote basis, therefore we ask you not to contact us by post as your enquiry may be missed.
You can still contact us by email, phone or through our live chat.

Our operating hours are Monday – Friday, 8am- 6pm, for phones and until 7.30pm on live chat. Saturdays we are open between 8am and 1pm.

For inspiration and ideas you can head to our Instagram, Pinterest and Facebook.


Sales, order queries, colour and general advice

Technical advice




Sales, order queries, colour and general advice
01202 876141
8am - 6pm Monday to Friday
8am - 1pm Saturday
9am - 1pm bank holidays (GMT)

Technical Advice
01202 850240
9am - 6pm Monday to Friday
9am - 1pm bank holidays (GMT)

You can also view our product advice sheets


Farrow & Ball
Uddens Estate
BH21 7NL
United Kingdom


Our live chat team are available from 9am – 7.30pm, Monday to Friday (excluding bank holidays). Click on our live chat button on the right hand side to reach one of our colour experts.


If you wish to return your online order, please click the button below. 

Delivery Damage

If your order has arrived damaged, please click the button below.