Limewash
Limewash is a traditional finish, originally developed to protect lime rendered buildings while allowing the surface to breathe. It bonds to the building itself to protect your home from the elements.
Walls: Skimming Stone painted in Limewash | Image: @shiftabrick
Limewash: Finished Look
Unlike our other finishes, Limewash bonds to become part of the lime surface it is applied to and so its final appearance is shaped by the character of the lime beneath. Porosity, texture and natural variations in lime render all influence the depth and tone of the colour. More porous areas absorb more paint – which can lighten or darken the colour chosen, and any uneven areas will create a mottled and gently textured effect. This also makes it unsuitable for wiping or cleaning.
A gradual build-up of coats can even out the final colour, however for some it is this unique and changeable appearance that gives Limewash its charm.
If you’re looking for a uniform, easy to apply finish that can stand up to regular cleaning, our Interior and Exterior Ranges are an excellent choice. For older properties with solid walls, our Specialist Finishes may be more suitable. If in doubt, contact our customer service team.
Choosing a Colour
Our colour references for Limewash should only be used as a guide, as the final result will be a unique combination of the colour and the natural properties of the surface beneath. Our Limewash can also appear a lot darker in the tin than when applied.
Applying Limewash
Whether it’s being used to protect a historic exterior, or to create a unique appearance on lime rendered surfaces, the high pH of Limewash means it’s vital to wear protective clothing and eyewear, and consider using a highly experienced professional decorator. More information is available in our product advice sheets. If you need any further assistance, our customer service team are always happy to help.
Walls: Skimming Stone painted in Limewash | Image: @shiftabrick
FEATURES AND SPECIFICATIONS:
- Very matt
- For lime rendered surfaces
- Not suitable for Gypsum Plaster
- Interior and exterior
- Highly breathable
- Experienced professional application recommended
COVERAGE
Variable, depending on conditions (see Product Advice Sheet )
TIN SIZES
5l
SHEEN LEVEL
2%
DRYING TIME
Dry in 3 hours, recoat in 12 hours
How Light Affects Colour
An extraordinary response to light is our paint’s most distinctive asset, but while we – and you – love the beautiful, unexpected results of different light sources meeting our colours, this can add an extra layer of complexity when choosing how to redecorate.
Whether you’re refreshing a room or updating the outside of your home, light plays an important role in how colour is perceived. Our brief guide will give you some options for making the most of different light, whether that means embracing it wholeheartedly, or offsetting it with a few clever tricks.
Natural Light
Natural Light
The quality of the light, the time of day, and even the time of year can change how we perceive colour under natural light. This means it can be difficult to pin down every element that might play tricks with your paint colour, but we do have a top tip for outwitting unfavourable light conditions. It all comes down to considering the aspect of the room you’re painting – whether it faces east, west, north, or south.
Painted in Blackened No.2011 | Modern Emulsion & Calamine No. 230 | Estate Emulsion
Painted in Cornforth White No. 228 | Estate Emulsion
Outside spaces
Unlike interiors, exterior surfaces are seen in full daylight and often from a distance, so colours can appear lighter and brighter than you might expect. For this reason, it can be helpful to choose a shade slightly stronger than one you’d select indoors.
When planning an exterior scheme, try to think of the property as a whole. Masonry, window frames, doors, metalwork and garden structures should work together, just as architectural elements do within a room. The surrounding environment also plays a part, so it’s always worth looking at colours in situ and noticing how they change throughout the day as the natural light shifts around your home.
Painted in Pantalon No.221 ; Etruscan Red No.56 | Exterior Eggshell | Image by Asger Mortensen, Wester Agency
Scheme
South Facing Spaces
South Facing Spaces
In fine weather, south facing rooms can be filled with warm light from dawn until dusk, making them among the easiest rooms to choose a palette for.
Using soft, pale tones on the walls of a south facing room is a great way to maximise the feeling of light and space. Blues, such as Pavilion Blue and Borrowed Light, create a calming aquatic feel, while Warm Neutrals like Joa’s White will create a warmer feel. For a crisp, fresh look no matter your wall colour, try a bright white on woodwork.
Painted in Borrowed Light No.235 & Hague Blue No.30 | Modern Emulsion; Wimborne White No.239 | Modern Eggshell
Scheme 1
Scheme 2
Scheme 3
North Facing Rooms
North Facing Rooms
Painted in Railings No.31 | Dead Flat
Northern light tends to bring out the cooler tones within a colour, so if you’re using a lighter tone, avoid anything with a blue or grey base. Yellow based colours like Yellow Ground, New White and White Tie will help to bounce as much light as possible around the room. If you have the space, hanging a mirror to reflect the light will do the trick, too.
Another approach is not to fight nature, but to embrace the cooler light that comes into your north facing room with darker wall colours such as Railings or Down Pipe, which create a cosy, cocooning feel.
Scheme 1
Scheme 2
Scheme 3
West Facing Rooms
West Facing Rooms
When decorating a west facing room, it’s useful to consider when you’ll be using it most. Light in west facing spaces is cooler in the morning and brighter in the afternoon.
In west facing rooms, the warm tones of Middleton Pink or Setting Plaster are excellent options for making the most of golden, late afternoon light, while Slipper Satin or Shaded White will look cool in the morning but balance the warmer light later in the day. Alternatively, embrace the changing nature of these spaces with a chameleon shade like Light Blue, which subtly shifts between blue and silver depending on the light.
Painted in Setting Plaster No.231 | Modern Emulsion and Modern Eggshell, Wimborne White No.239 | Modern Eggshell
Scheme 1
Scheme 2
Scheme 3
Decorating East Facing Rooms
Decorating East Facing Rooms
East facing rooms are the opposite of west facing rooms, enjoying the most sun in the morning and cooler, muted light in the evening. So, again, the key is thinking about when you’re going to use the space.
If you mainly use the space later in the day, embracing the cooler evening light with light blues and greens can have a beautifully soft and calming effect – try Blue Ground or Teresa’s Green. Or use a deep, dark shade like Inchyra Blue or Hopper Head to create a cocooning, protective feel. If you use the room during the day, make the most of the morning sun with bright, lively shades like Whirlybird or the aptly named Breakfast Room Green.
Painted in Teresa's Green No.236 | Modern Emulsion and Modern Eggshell
Scheme 1
Scheme 2
Scheme 3
Artificial Light
Artificial Light
Just like natural light, artificial lighting can affect how colours appear. Halogen and incandescent bulbs emit yellow light, which makes wall colours appear warmer, while cool white bulbs tend to give off a bluer light, giving paint a cooler cast. For the truest representation of your chosen wall colour, you may want to try a neutral white bulb, which most accurately replicates daylight.
Ways of Decorating
Creating a beautifully considered scheme is easier than you may think, and to help you get started we’ve gathered some easy-to-follow tips and tricks. From woodwork and walls to ceilings and floors – and even the spaces just beyond your front door – we’ve got tried and tested ways of bringing colour into your home and garden.
Light on Dark
Light on Dark
A true classic, the most traditional style of decorating is to use colour on your walls and white on the woodwork, creating a crisp contrast and feeling of freshness. All our colours have a carefully chosen complementary white, making it easier than ever to complete your scheme.
Painted in French Gray No.18 & Wimborne White No.239
Dark on Light
Dark on Light
For a sophisticated, slightly more unexpected twist, try painting a darker shade on your trim paired with paler walls. This simple trick makes a room seem bigger and airier by making the larger surface of the wall above seem lighter by comparison.
Painted in Skimming Stone No.241 , Jitney No.293 & Tanner's Brown No.255
Decorating outside
The same principles that guide your interior scheme can work beautifully outside too, helping your home feel thoughtfully connected from the street to the garden.
Your front door is often the first place to make an impression. Painting the door and its frame in the same colour creates a stronger feature and can make the entrance feel larger and more welcoming. If you have a porch or entranceway, carrying the same shade across the surrounding woodwork or walls will give the space a more unified look.
The finish you choose can also shape the character of your exterior details. Full Gloss brings a crisp, reflective finish that feels more formal and architectural, while Exterior Eggshell provides a softer, more relaxed look for woodwork, trims and garden joinery.
Finally, think about how colour can connect inside and out. Using the same shades on interior and exterior elements – like window frames, doors or even garden furniture – can create a seamless flow between house and garden, helping the two spaces feel naturally linked.
Painted in French Gray No.18 ; Light Blue No.22 ; Brassica No.271 ; Marmelo No.316 | Exterior Eggshell
Colour Drenching
Colour Drenching
Choose a single colour for your whole room to add a sense of calm and simplicity, making your space feel bigger as walls flow seamlessly across woodwork and onto the ceiling. You can also add extra depth through different finishes.
Painted in Bancha No.298
Neutral Groups
Neutral Groups
One of the easiest ways to create a cohesive, considered scheme is using one of our neutral groups: Traditional, Yellow Based, Red Based, Contemporary, Easy, Architectural. Each group contains shades designed to bring out the best in each other, so all you need to do is choose the group you’re most drawn to for your space.
Painted in & Wimborne White No.239
Wallpaper
Wallpaper
Wallpaper is an easy and effective way to add another layer of decorative interest to a scheme. Our collection is handcrafted using our own Farrow & Ball paints, so you can choose a colourway to perfectly match the colour of your walls or opt for a contrasting, complementary colour.
Wallpapered in Wisteria BP2212
Limewash
Limewash is a traditional finish, originally developed to protect lime rendered buildings while allowing the surface to breathe. It bonds to the building itself to protect your home from the elements.
Walls: Skimming Stone painted in Limewash | Image: @shiftabrick
Limewash: Finished Look
Unlike our other finishes, Limewash bonds to become part of the lime surface it is applied to and so its final appearance is shaped by the character of the lime beneath. Porosity, texture and natural variations in lime render all influence the depth and tone of the colour. More porous areas absorb more paint – which can lighten or darken the colour chosen, and any uneven areas will create a mottled and gently textured effect. This also makes it unsuitable for wiping or cleaning.
A gradual build-up of coats can even out the final colour, however for some it is this unique and changeable appearance that gives Limewash its charm.
If you’re looking for a uniform, easy to apply finish that can stand up to regular cleaning, our Interior and Exterior Ranges are an excellent choice. For older properties with solid walls, our Specialist Finishes may be more suitable. If in doubt, contact our customer service team.
Choosing a Colour
Our colour references for Limewash should only be used as a guide, as the final result will be a unique combination of the colour and the natural properties of the surface beneath. Our Limewash can also appear a lot darker in the tin than when applied.
Applying Limewash
Whether it’s being used to protect a historic exterior, or to create a unique appearance on lime rendered surfaces, the high pH of Limewash means it’s vital to wear protective clothing and eyewear, and consider using a highly experienced professional decorator. More information is available in our product advice sheets. If you need any further assistance, our customer service team are always happy to help.
Walls: Skimming Stone painted in Limewash | Image: @shiftabrick
FEATURES AND SPECIFICATIONS:
- Very matt
- For lime rendered surfaces
- Not suitable for Gypsum Plaster
- Interior and exterior
- Highly breathable
- Experienced professional application recommended
COVERAGE
Variable, depending on conditions (see Product Advice Sheet )
TIN SIZES
5l
SHEEN LEVEL
2%
DRYING TIME
Dry in 3 hours, recoat in 12 hours
Contactez notre équipe
Consultez notre FAQ pour connaître les réponses aux questions les plus fréquentes. Si la réponse à votre question ne s’y trouve pas, n’hésitez pas à nous contacter.
Conseils généraux sur les couleurs et les produits
Nos experts sont à votre disposition, que ce soit pour vous aider à choisir la couleur pour votre chambre ou la finition idéale pour votre salle de bains, ou autre chose encore.
Pour nous joindre par téléphone : 01 45 44 47 94
08:30h à 17:00h Lundi au Vendredi (Heure GMT)
9h à 13h Jours Fériés (Heure GMT)
Conseils techniques
Nos Fiches d’Informations Produit contiennent de nombreuses informations techniques utiles. Si vous avez toutefois besoin d’une aide supplémentaire, n'hésitez pas à nous contacter.
Pour nous joindre par téléphone : 00 44 1202 850240
08:30h à 17:30h Lundi au Vendredi (Heure GMT)
9h à 13h Jours Fériés (Heure GMT)
Pour nous envoyer un courriel : customerrelations@farrow-ball.com
Livraisons et retours
Vous trouverez plus d'informations sur notre politique de livraison et de retours ici.
Pour toute question concernant une livraison en cours ou pour demander un retour, veuillez cliquer sur les boutons ci-dessous.
Commander par téléphone
Si vous préférez passer votre commande par téléphone, il vous suffit de nous appeler au numéro ci-dessous.
Pour nous joindre par téléphone : 01 45 44 47 94
08:30h à 17:00h Lundi au Vendredi (Heure GMT)
9h à 13h Jours Fériés (Heure GMT)
Problème avec un produit ou un service
Nous sommes sincèrement désolés de ne pas avoir répondu à vos attentes, ou aux nôtres. Merci de nous faire part de votre expérience. Nous examinerons la situation immédiatement.
Pour nous envoyer un courriel : customerrelations@farrow-ball.com
Autre chose ? Nous sommes là pour vous aider !
COURRIEL
Ventes, questions sur les commandes, couleurs et conseils généraux
exportsales@farrow-ball.com
Livraisons et retours
deliveryandreturns@farrow-ball.com
Conseils techniques
customerrelations@farrow-ball.com
ADRESSE
Farrow & Ball
Uddens Estate
Wimborne
Dorset
BH21 7NL
Royaume-Uni
75 Years of Perfecting Paint
If you've ever wondered what it is that makes Farrow & Ball so special, you'll find the answers here. From our high-quality ingredients to our artisanal methods, our 100% water based range of finishes and responsible practices, it's about so much more than just paint and paper.
75 Years of Perfecting Paint
If you've ever wondered what it is that makes Farrow & Ball so special, you'll find the answers here. From our high-quality ingredients to our artisanal methods, our 100% water based range of finishes and responsible practices, it's about so much more than just paint and paper.
Delivery & Returns
Crafted, Picked and Packed with Care
Made in Dorset, England
Farrow & Ball paints are born and bred in Dorset, England, our home since 1946.
Hand Picked
When we receive your order, your paint is picked by our dedicated warehouse team.
Safe and Sound
Every tin is carefully packed to keep it safe on its journey from Dorset to your door.
Out for Delivery
We work closely with our courier to make sure your order arrives on time, in perfect condition.
Last order dates for Christmas
Over the festive season, your order will be delivered within 2-3 working days, but please note we don’t pack or deliver orders over bank holidays or weekends, so do factor this into your decorating plans.
Please note: There will be no despatches on Tuesday 31st December, any orders placed on this date will be processed on Thursday 2nd January 2025. We will be pausing our next day delivery service until the new year to give our team some time to enjoy the festive season. Our standard delivery will still be available.
| UK | Northern Ireland | |
| Paint - Parcel | 19th December | 17th December |
| Paint - Pallet | 17th December | 17th December |
| Wallpaper | 16th December | 16th December |
Paint Orders & Delivery Information
Paint Orders
Free delivery: Enjoy free standard delivery to mainland UK on sample pots, colour cards or when you spend over £100.
Standard delivery: We deliver online orders in 2 - 3 working days*. For example, orders placed on a Monday will arrive on or before Thursday. Delivery times may vary based on your location – do check our ‘Remote Areas’ section below for more details – and don’t include weekends or bank holidays.
For large orders that require a pallet, please allow up to 4 working days for despatch.
Express delivery: Temporarily Unavailable.
Colour cards and paint swatches: We send these separately by Whistl, so they’ll arrive independently to the rest of your order. You can expect to receive them within 5-6 working days.
Please note that we can’t deliver to P.O. Boxes.
* We do our absolute best to stick to these timelines but they aren’t guaranteed as occasionally circumstances beyond our control can cause delays. Please bear this in mind when arranging appointments for decorators. If your order hasn’t arrived when you expected it to and the courier hasn’t given you an update, do get in touch. Orders placed after 4pm will begin processing the next working day, and then be delivered within the following 2-3 working days.
Free delivery: Enjoy free standard delivery to mainland UK on all orders. For information on delivery to remote postcodes, please see our ‘Remote Areas’ section below.
We deliver online orders in 2-3 working days**. For example, orders placed on a Monday will arrive on or before Thursday. Delivery times may vary based on your location – do check our ‘Remote Areas’ section below for more details – and don’t include weekends or bank holidays.
For large orders that require a pallet, please allow up to 4 working days for despatch.
Express delivery: If you’re in a hurry, we also offer a next day delivery service to mainland UK. Order before 4pm and we’ll pack your product today so it’s with you the next working day.* Express orders will only be delivered Monday to Friday, excluding UK bank holidays. So, orders placed on Friday before 4pm will arrive on Monday and orders placed on a weekend or bank holiday will be packed the next working day and arrive the day after.
Saturday Express Delivery: If you want to start your project this weekend, we offer a Saturday delivery service too. Unlike our standard express delivery, orders placed on a Friday will arrive at your door the very next day, not the next working day. So, order your paint before 4:00pm on Friday (up to a maximum of 40 litres), we'll deliver it on Saturday* and you can decorate without delay.
Colour cards and paint swatches: We send these separately by Whistl, so they’ll arrive independently to the rest of your order. You can expect to receive them within 5-6 working days.
Please note that we can’t deliver to P.O. Boxes.
** We do our absolute best to stick to these timelines but they aren’t guaranteed as occasionally circumstances beyond our control can cause delays. Please bear this in mind when arranging appointments for decorators. If your order hasn’t arrived when you expected it to and the courier hasn’t given you an update, do get in touch. Orders placed after 4pm will begin processing the next working day, and then be delivered within the following 2-3 working days.
Free 2-3 working day delivery on all UK paint orders: Any paint orders placed before 2pm will be dispatched the same day, any orders placed after this will be dispatched the next working day.
Orders will only be delivered Monday to Friday, excluding UK bank holidays.
Orders placed on a weekend or bank holiday will be packed the next working day and delivered the day after.
Delivery times may vary based on your location – do check our ‘Remote Areas’ section below for more details – and don’t include weekends or bank holidays.
For large orders that require a pallet, please allow up to 4 working days for despatch.
We offer free next working day delivery on all UK paint orders.
- Order by 2pm (Mon–Fri) for same-day dispatch
- Orders placed after 2pm, on weekends, or on bank holidays will be dispatched the next working day
- Delivery days: Monday to Friday (excluding UK bank holidays)
- Note we are unable to deliver to P.O. Boxes
| Product | Delivery options | Details | Cost |
| Colour card | Standard delivery | 5 to 6 working days | Free |
| Sample pot | Standard delivery | 2 to 3 working days | Free |
| Paint Swatch | Standard delivery | 5 to 6 working days | Free |
| Orders over £100 | Standard delivery | 2 to 3 working days | Free |
| Orders under £100 | Standard delivery | 2 to 3 working days | Free |
| Orders over £100 | Express delivery | Unavailable | |
| Orders under £100 | Express delivery | Unavailable |
| Product | Delivery options | Details | Cost |
| Paint | Standard delivery | 2 to 3 working days | Free |
| Paint | Express delivery | Next working day | £5 |
| Paint | Saturday Express delivery | Order on Friday for Saturday delivery | £10.00 |
| Colour card | Standard delivery | 5 to 6 working days | Free |
| Paint swatch | Standard delivery | 5 to 6 working days | Free |
| Sample pots & accessories | Standard delivery | 2 to 3 working days | Free |
| Product | Delivery options | Details | Cost |
| Paint | Standard delivery | 2 to 3 working days | Free |
| Paint | Express delivery | Next working day | Temporarily Unavailable |
| Paint | Saturday Express delivery | Order on Friday for Saturday delivery | Temporarily Unavailable |
| Colour card | Standard delivery | 5 to 6 working days | Free |
| Paint swatch | Standard delivery | 5 to 6 working days | Free |
| Sample pots & accessories | Standard delivery | 2 to 3 working days | Free |
| Product | Delivery options | Details | Cost |
| Paint | Standard delivery | 2 to 3 working days | Free |
| Paint | Express delivery | Next working day | £5 |
| Paint | Saturday Express delivery | Order on Friday for Saturday delivery | Temporarily Unavailable |
| Colour card | Standard delivery | 5 to 6 working days | Free |
| Paint swatch | Standard delivery | 5 to 6 working days | Free |
| Sample pots & accessories | Standard delivery | 2 to 3 working days | Free |
| Product | Delivery options | Details | Cost |
| Paint | Express delivery | Next working day | Free |
| Colour card | Standard delivery | 5 to 6 working days | Free |
| Paint swatch | Standard delivery | 5 to 6 working days | Free |
| Sample pots & accessories | Standard delivery | 2 to 3 working days | Free |
|
Product |
Delivery Time |
Delivery Method |
Cost |
|
Paint |
Next working day (Express) |
Fedex |
Free |
|
Sample pots & accessories |
2–3 working days (Standard) |
Fedex |
Free |
|
Colour cards |
3–4 working days |
Royal Mail |
Free |
|
Paint swatches |
3–4 working days |
Royal Mail |
Free |
*Colour cards and paint swatches are sent separately via Royal Mail and may arrive independently of the rest of your order.
Additional Information
Large Orders
- Orders that require pallet delivery may take up to 4 working days to dispatch.
Remote Areas
- Delivery times may vary depending on your location.
- Check our Remote Areas section for more accurate estimates.
Please Note
- We do our best to meet these timelines, but delays can happen due to factors outside our control.
- If you’re booking decorators or tradespeople, please allow for potential delivery changes.
- If your order hasn’t arrived on time and you haven’t received a courier update, get in touch and we’ll help.
Product
Colour card
Sample pot
Paint Swatch
Orders over £100
Orders under £100
Orders over £100
Orders under £100
Delivery options
Standard delivery
Standard delivery
Standard delivery
Standard delivery
Standard delivery
Express delivery
Express delivery
Details
5 to 6 working days
1 to 2 working days
5 to 6 working days
1 to 2 working days
1 to 2 working days
Next working day
Next working day
Cost
Free
Free
Free
Free
£4.50
£5**
£10***
Wallpaper Orders & Delivery Information
Wallpaper Orders
We offer free 7 working day delivery on all UK wallpaper orders.
- Orders placed on weekends, or on bank holidays will be dispatched the next working day
- Delivery days: Monday to Friday (excluding UK bank holidays)
- Note we are unable to deliver to P.O. Boxes
| Product | Delivery options | Details | Cost |
| Wallpaper | Standard delivery | 15 working days | Free |
| Wallpaper sample | Standard delivery | 5 to 6 working days | Free |
| Product | Delivery options | Details | Cost |
| Wallpaper | Standard delivery | 7 working days | Free |
| Wallpaper sample | Standard delivery | 5 to 6 working days | Free |
|
Product |
Delivery Time |
Delivery Method |
Cost |
|
Wallpaper |
7 working days |
Fedex |
Free |
|
Archive Wallpaper |
14 working days |
Fedex |
Free |
|
Wallpaper Samples |
3–4 working days |
Royal Mail |
Free |
| Product | Delivery options | Details | Cost |
| Wallpaper sample | Standard delivery | 5 to 6 working days | Free |
| Orders over £100 | Standard delivery | 7 working days | Free |
| Orders under £100 | Standard delivery | 7 workings days | £4.50 |
Product
Wallpaper sample
Orders over £100
Orders under £100
Delivery options
Standard delivery
Standard delivery
Standard delivery
Details
5 to 6 working days
7 working days
7 working days
Cost
Free
Free
£4.50
Additional Information
Large Orders
- We handcraft each roll, wrap it in brown paper and carefully package it to ensure your wallpaper arrives at your door in perfect condition
- Archived wallpapers are made to order, just for you. Therefore, they’re non-returnable and orders must contain at least ten rolls. This also means samples aren’t available.
Remote Areas
- Delivery times may vary depending on your location.
- Check our Remote Areas section for more accurate estimates.
Archived Wallpapers
Archived wallpapers are made to order, just for you. Therefore, they’re non-returnable and orders must contain at least ten rolls. This also means samples aren’t available.
For UK mainland orders, we’ll deliver your archived wallpaper to your door within 15 working days.
For information on delivery to remote postcodes, please see our ‘Remote Areas’ section below.
Archived wallpapers are made to order, just for you. Therefore, they’re non-returnable and orders must contain at least ten rolls. This also means samples aren’t available.
For UK mainland orders, we’ll deliver your archived wallpaper to your door within 14 working days.
For information on delivery to remote postcodes, please see our ‘Remote Areas’ section below.
EU and Ireland Delivery Updates
Deliveries to Republic of Ireland: Due to delays at customs, please allow up to 21 working days for delivery of paint, 10-14 working days for core wallpapers and 15-21 working days for archived wallpapers.
Wallpaper deliveries to EU: Due to delays at customs, please allow 10-14 working days for core wallpapers and 15-21 working days for archived wallpapers.
Remote Areas
Remote Areas
Delivery for paint and wallpaper orders under £100 to remote areas (Isle of Wight, Isle of Man, Isles of Scilly, Northern Ireland, Scottish Highlands and Channel Islands) is £5.00. Orders over £100 with delivery to these postcodes qualify for free standard delivery. Sample pots are delivered free of charge to these areas.
These orders may take a little longer to arrive than our standard delivery time and express delivery isn’t available.
Please see below for the list of postcodes this applies to:
| Scottish Islands | HS (1-9), KA (27-28), KW (5-17), PA (20-38), PH (49 & 50), All ZE |
| Scottish Highlands | AB (36-38), IV (2, 4-11, 13-28, 30-32, 36, 40-49, 51-56, 53, 63, 99), KW (1-3) PA (41-49, 60-78, 80) PH (19-26, 30-44) |
| Northern Ireland | All BT |
| Isle of Man & Scilly Isles |
All IM , TR (21-25) |
| Isle of Wight | PO (30-41) |
| Channel Islands |
All GY , All JE |
We're on Hand To Help
We're On Hand To Help
Got a question?
Take a look at our FAQs for the most common topics of conversation or get in touch if you can’t find the answer you’re looking for, you can reach our friendly team by:
- Live Chat: Drop our team a message online
- Phone: 01202 876141
- Email: sales@farrow-ball.com
We aim to respond to emails within 4 working hours but during very busy times, it may take up to 12 working hours.
Amending or Cancelling an Order
If you would like to make a change or cancel your order, please get in touch as soon as possible.
- Phone: 01202 876141
- This is the quickest way for us to help
- Email: sales@farrow-ball.com
- Email us out of business hours
We will always try our best to help, however as we aim to process and deliver our orders as quickly as possible, we maybe not always be able to help.
Returns
Returns
Ordered more than you need?
You can return unopened paint or wallpaper within 28 days for a refund (excluding bespoke or archived items, which are non-returnable).
How to return:
- Arrange a collection with our customer service team (collection fees may apply), or
- Visit a showroom with your proof of purchase
Don’t worry, whether you ordered online or in a showroom, you can return unopened paint or wallpaper for a refund (apart from bespoke or archived products, which we make to order so are non-returnable).
Simply contact us to arrange a collection or drop into a showroom with proof of purchase within 28 days and we’ll give you a full refund (excluding any collection fees if applicable).
Something not quite right?
We take great pride and care with every order but if something is not perfect then please get in touch with our Customer Service team or Showroom within 24hours.
If you wish to return your online order, please click the button below.
For more detailed information, see our full returns policy here
Private United Kingdom customers have certain cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 (the Regulations). Farrow & Ball Ltd offers the following returns policy:
1) Returns of unopened items are accepted within 28 days from date of delivery with a valid proof of purchase.
2) Any customer wishing to exercise this right must notify the vendor at either of the following: in writing to Farrow & Ball Ltd. Uddens Estate, Wimborne, Dorset. BH21 7NL (addressed to The Sales Team), by telephone to +44 1202 876141 or by email to sales@farrow-ball.com.
3) As a further condition of the right to return, customers must also arrange (at their own expense) to return the goods in a saleable condition to the address referred to in (2) above as soon as possible. If the vendor pays the return cost then this will be deducted from any refund. The goods will be deemed returned when actually received by the vendor at the said address. Alternatively items can also be returned in person (at no cost) to any Farrow & Ball Showroom with a valid proof of purchase.
4) Pending the return of the goods they must be kept in good condition.
5) Customers shall be entitled to a full refund (less any charges referred to in (3) above) on full compliance with the foregoing 1. Any goods made to customers' specifications or clearly personalised are excluded from the right to cancel 2. The following are bespoke products, manufactured specifically to order and therefore non-returnable - archived or bespoke wallpaper, special colour matches and archived colours.
Where goods delivered by the vendor are received by the customer damaged, the vendor must be notified within 24 hours of delivery in order for replacement goods to be re-sent free of charge. No such claims will be accepted after the 24 hours has elapsed.
UK Stockists - Delivery Update
Following your feedback regarding delivery days and long lead times, we have now introduced set ordering day/s, based on your ordering patterns, which brings consistency to your delivery days. Please refer to the recent email sent advising of changes to order days, reiteration of our Minimum Order Quantities and improved delivery lead times.
Please contact your BDM or trade@farrow-ball.com should you need any further support or clarification.
De la maîtrise des nuances au choix des finitions, de la création de combinaisons de couleurs à la recherche de l’atmosphère idéale, notre experte couleur Joa Studholme et notre directrice artistique Charlotte Cosby partagent ici leurs décennies d’expertise en décoration d’intérieure. Avec de nouvelles images, de nouvelles idées et de nouvelles couleurs, Comment redécorer en couleurs’ impose comme le guide ultime pour transformer votre intérieur et l’harmoniser avec les exigences du mode de vie actuel.
