Contact Our Team
Take a look at our FAQs for the most common topics of conversation or get in touch if you can’t find the answer you’re looking for.
General Colour & Product Advice
From what colour to paint your bedroom to which finish is best for your bathroom - and everything in between - our experts are here to help.
Live Chat: Click on our live chat button on the right hand side to reach one of our colour experts.
9.00am - 5.30pm, Monday to Friday (excluding bank holidays).
Call us: 01202 876141
8.30am - 5.30pm Monday to Friday
8am - 1pm Saturday
9am - 1pm bank holidays (GMT)
Technical Advice
Our Product Advice Sheets contain lots of useful technical information, but if you need any further help don't hesitate to get in touch.
Call us: 01202 850240
8.30am - 5.30pm Monday to Friday
9am - 1pm bank holidays (GMT)
Email us: customerrelations@farrow-ball.com
Delivery & Returns
See more information on our delivery & returns policy here.
Raise a query about an existing delivery, or request a return by clicking the buttons below.
Delivery & Returns
See more information on our delivery & returns policy here. Raise a query regarding an existing delivery, or request a return by clicking the buttons below.
Lorem Ipsum Lorem Ipsum Lorem Ipsum Lorem Ipsum
Order by Phone
If you would prefer to place your order over the telephone, just give us a call on the number below.
Call us: 01202 876141
8.30am - 5.30pm Monday to Friday
8am - 1pm Saturday
9am - 1pm bank holidays (GMT)
Product or Service Issue
We’re very sorry if we haven’t met your — or our — expectations. Please share your experience with us and we’ll look into the situation right away.
Anything else? We're here to help
Sales, order queries, colour and general advice
sales@farrow-ball.com
Technical advice
customerrelations@farrow-ball.com
ADDRESS
Farrow & Ball
Uddens Estate
Wimborne
Dorset
BH21 7NL
United Kingdom
Anything else? We're here to help
75 Years of Perfecting Paint
If you've ever wondered what it is that makes Farrow & Ball so special, you'll find the answers here. From our high-quality ingredients to our artisanal methods, our 100% water based range of finishes and responsible practices, it's about so much more than just paint and paper.
75 Years of Perfecting Paint
If you've ever wondered what it is that makes Farrow & Ball so special, you'll find the answers here. From our high-quality ingredients to our artisanal methods, our 100% water based range of finishes and responsible practices, it's about so much more than just paint and paper.
75 Years of Perfecting Paint
If you've ever wondered what it is that makes Farrow & Ball so special, you'll find the answers here. From our high-quality ingredients to our artisanal methods, our 100% water based range of finishes and responsible practices, it's about so much more than just paint and paper.
Heading 1
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Image Credit: @XXXX
Heading - E.g. Panelling
Copy - around the project - Lorem ipsum odor amet, consectetuer adipiscing elit. Natoque viverra sit sit tristique magnis iaculis conubia dapibus. Pellentesque ipsum vel nunc fringilla; integer aliquet. Fringilla metus purus ad habitasse elementum pharetra commodo leo.
Sample the colour
Heading 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Image Credit: @XXXX
Heading - E.g. Feature
Copy - around the project - Lorem ipsum odor amet, consectetuer adipiscing elit. Natoque viverra sit sit tristique magnis iaculis conubia dapibus. Pellentesque ipsum vel nunc fringilla; integer aliquet. Fringilla metus purus ad habitasse elementum pharetra commodo leo.
Sample the colours
Heading 3
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Image Credit: @XXXX
Heading - E.g. Painting a Cabinet/Piece of Furniture
Copy - around the project - Lorem ipsum odor amet, consectetuer adipiscing elit. Natoque viverra sit sit tristique magnis iaculis conubia dapibus. Pellentesque ipsum vel nunc fringilla; integer aliquet. Fringilla metus purus ad habitasse elementum pharetra commodo leo.
Sample the colours
 |
100% water based |
 |
Toy safe |
 |
Low odour |
Toy safe
This finish is independently tested and certified toy-safe in accordance with Safety of Toys Part 3: Migration of certain elements (EN 71-3:2019+A1:2021). That means you can and a splash of colour to toys, cribs and other surfaces little ones come into contact with.
Our paints also have hardly any odour and don’t need any solvents to clean up, so you can breathe easy during application and beyond. If you've ever wondered what it is that makes Farrow & Ball so special, you'll find the answers here. From our high-quality ingredients to our artisanal methods, our 100% water based range of finishes and responsible practices, it's about so much more than just paint and paper.
Meet Patrick O'Donnell
As the online face of Farrow & Ball, you’ve likely seen our Brand Ambassador Patrick O’Donnell before. But for those who haven’t had the pleasure yet, let us introduce you.
Patrick has been bringing his impeccable taste to Farrow & Ball since 2012. His decorating advice on Instagram has inspired millions and his expertise has transformed projects of every space and style — from family homes to country cottages and even his all-time favourite, an 18th-century gatehouse. Since 2024, he’s also been the voice of Farrow & Ball, lending his dulcet tones and colourful conversation to our podcast, The Chromologist.
Booking your colour consultancy with Patrick is an exclusive opportunity to bring his famous advice from your screen to your sofa. Listening to your lifestyle, tastes and what colour means to you personally, he’ll collaborate with you to do what he does best: create the perfect schemes. Whether you want to refresh one room or redecorate your whole home, his wealth of experience is ready and waiting.
Colour consultancy with Patrick starts at £250 per hour for a virtual appointment or £300 per hour for an in-home consultation.
See Inside Patrick’s Home
Take the grand tour and see how the colour connoisseur has brought his own home to life with colour, pattern and an expert eye.
When Patrick Met Bea: A New Look for a Victorian Home
Bea wanted to find a way to reflect her and her young family in the décor of their charming Victorian home. Who better to step in and lend a hand, than our resident colour connoisseur and Brand Ambassador, Patrick O’Donnell?
, and
A Story in Colour with the Farrow & Ball Archive
From Oscar Wilde to the colours of Brazil, Max Hurd was full of ideas for making his first home, a Victorian London terrace, feel uniquely him. A passion for colour lead him to our doorstep and, with the encouragement of our brand ambassador and colour connoisseur Patrick O’Donnell, Max and his partner took a deep dive into the Archive to find the array of colours that now adorn the space.
From Lived-in to Luxury: Transforming The Arch
After bringing life back to the Beckford Arms, a derelict pub on the Fonthill Estate, Charlie Loxton set his sights on the magnificent Fonthill Arch, the 18th century gatehouse at the entrance to the grounds. Dreaming of transforming the characterful home into a luxury, country retreat, Charlie knew the best person to call for help with this colourful cottage.
