Feedback Form
We’re very sorry that we haven’t met your — or our — expectations. Please share your experience with us and we’ll look into the situation right away. We’re always striving to be the best we can be, so we will always thoroughly investigate any complaints.
Simply fill out the form below and we’ll get to work. You can expect a response acknowledging your message within 24 hours, then you’ll be given a dedicated case manager and unique reference number. We’ll do our best to resolve your complaint as soon as we can, which will depend on the details of your specific situation.
Delivery issues are handled separately, so please click here for that form.
If you have any questions or would rather speak to someone, please give our Customer Relations Team a call on 01202 850240 or email them at customerrelations@farrow-ball.com.