Careers at Farrow & Ball

Careers at Farrow & Ball

At Farrow & Ball we believe that talented people are attracted to a great brand and our accomplishments are due to the determination and efforts of our team of over 300 employees internationally.

Farrow & Ball offer career opportunities across the UK, Europe and North America covering a wide range of skills and knowledge. Our operations include both retail and trade showrooms, manufacturing, sales, marketing, IT, human resources and finance.

If you wish to be considered for a career at Farrow & Ball, please Email your CV/Resume to careers@farrow-ball.com.

Please select your required job function from the dropdown list below.

SALES

There are currently no vacancies in this area.



HUMAN RESOURCES

There are currently no vacancies in this area.



HEAD OFFICE



Personal Assistant – Head Office

This is a great opportunity for an experienced PA to take on a challenging role working with a team of PA’s, and assisting the Marketing Director with diary management.

The ideal candidate will need to be highly organised, effective at prioritising, confident, outgoing, detail conscious and will need excellent keyboard and computer skills to include advanced knowledge of MS Office applications, in particular Outlook, Word and PowerPoint.

If you are interested in this position, please email your CV and cover letter to careers@farrow-ball.com or hand your resume in at the Showroom.

Please view specific job description below:

>> Personal Assistant

IT



Job Title: IT Operations Engineer

Reporting to: IT Operations Manager

The IT Operations Engineer is an exciting position for someone looking to put their extensive IT skills and knowledge into practice to contribute to an ever growing and developing IT system at Farrow & Ball.

The purpose of this role is to provide the business with an internal customer facing technical lead and point of escalation, working closely with a 3rd party IT service desk. The IT Operations Engineer will support all sites within the business, which may include travel throughout the whole of the EU and North America, develop & coordinate 3rd party technical designs and improvements, mentor IT Operations Analysts & Apprentices to develop their experience and skills.

The ideal candidate needs a minimum of 3 years 2nd line experience administering a Wintel environment, proven experience with VMWare, Citrix, SAN technologies, Office 365, Exchange 2010+, Cisco networking, backup and recovery, business systems architecture (ERP, CRM, BI, POS) and web technologies.

Please view specific job description below:

>> IT Operations Engineer

OPERATIONS



Job Title: Commercial Operations Manager
The purpose of this role is to manage Commercial Operations and Property through the planning and effective measurement of process and resources to support the commercial Retail and Sales teams.

The role will be integral in establishing and developing the global Farrow & Ball Showroom portfolio as well as ensuring the existing Showrooms are operating at optimum efficiency and profitability. This role will support the Commercial Director and Heads of Sales to facilitate the achievement of sales budgets and the delivery of excellence within our showrooms. A key aspect of the role will be to deliver process improvement and control within the commercial environment/channels we operate within. The key areas that this role will include will be to project manage the full property process from the point a new site is identified, through to successful Showroom opening to the agreed schedule and budget. This ideal candidate will act as project manager on Showroom design and implementation of refits. Understand, select and negotiate showroom elements to ensure a premium experience for the consumer, implemented with value for money in mind.

Please view specific job description below:

>> Commercial Operations Manager

Job Title: Commercial and Logistics Assistant
To support Farrow & Ball’s growth & development through the provision of quality commercial & Logistical analysis and insight, to enable effective decision making and drive profitability and growth throughout the company. This role will include responsibility for being the Commercial Finance point of contact for the key market of France which will include maintaining and enhancing reporting plus providing insightful and analytical observations. The ideal candidate will be able to assess new proposals to grow and enhance the French market to help the business achieve its goals and will be the point of contact for Web and Telesales business across the group to provide reporting and analytical observations to help drive the channels towards the business objectives.

Please view specific job description below:

>> Commercial and Logistics Assistant

Job Title: Graduate Lab Technician

Job Purpose:
Farrow & Ball have an exciting opportunity for two dynamic and varied roles within our global Research & Technical Development department.
The Laboratory Technician will ideally have a Chemistry degree or related science degree and/or experience of working or studying in a laboratory environment. Working across the different departments within Research & Technical Development, the Laboratory Technician will have the opportunity to work within QC/QA, process improvement, application and benchmark testing, Compliance & Legislation and product development.

Main Responsibilities include:
  • To undertake routine quality control tests
  • To record results for batch testing
  • Test paint samples and adjust to specification using correction notes and experience.
  • To investigate product failure and suggest remedial actions to recover product where possible.
  • To prepare small scale trial samples
  • To set standards to ensure performance of existing and development products meets company requirements
  • To assist in further development of lab test methods and to assist research on global technical legal and regulatory requirements
  • To carry out product benchmarking of existing and development products and report on findings
  • To assist in updating and maintain GHS compliant Safety Data Sheets (SDS), Regulatory Data Sheets and the Raw Materials Database
  • To provide support on the implementation and maintenance of management systems.
  • Farrow & Ball offer a number of great benefits including a competitive salary, 24 days holiday rising to a maximum of 27 days with long service, Company sick pay scheme, pension, life assurance, generous staff discount and free parking.

    Please view specific job description below:

    >> Graduate Lab Technician

    Job Title: Wallpaper Operatives

    A great opportunity has arisen for 2 Wallpaper Operatives to join the Wallpaper production department. We are seeking self-motivated and efficient individuals who will ensure the operation will run as efficient as possible with the utmost attention to detail. We are looking for flexibility to work extra hours when needed and to be flexible within the role to meet daily requirements. The ability to ensure health and safety is adhered to at all times is essential. The successful candidates will possess previous experience of working within a manufacturing environment, experience of working within Wallpaper or a print environment, and previous experience of working with machinery. If you wish to be part of Farrow & Ball’s multi-skilled labour force then please apply.

    Please view specific job description below:

    >> Wallpaper Operatives

WAREHOUSE



Job Title: Warehouse Operative

A great opportunity has arisen within the Warehouse department to join the team at Farrow and Ball.

We are seeking a self-motivated and efficient individual to work the early shift, he/she will ensure the operation will run as effectively as possible with the utmost attention to detail. The ability to ensure health and safety is adhered to at all times is essential, as well as having a great eye for detail and working well within a team.

If you wish to be part of Farrow & Ball’s multi-skilled labour force then please email your CV to careers@farrow-ball.com.

Please specify what position you are applying for in the subject of your email.

Please view specific job description below:

>> Warehouse Operative

CUSTOMER SERVICES


Would you like to be a part of a global Company with a great brand reputation who truly believes in exceptional service and considers investment in people as the norm?

At Farrow & Ball we are devoted to producing unparalleled paint and wallpaper that inspire our customers to transform their homes. Farrow & Ball are loved and appreciated throughout the world by our loyal customers. Why? Because we recognise the difference attention to detail, commitment to quality, true craftsmanship and dedication to a premium service can make.

If this is you, then take a look at our exciting vacancies - we’d love to hear from you.



German and UK Service & Technical Consultant

We are looking to recruit a German and UK speaking Customer Advisor within our Customer Services department as part of the Service & Technical team. The successful applicant will need to be motivated, enthusiastic and committed to providing excellent customer service at all times. We are seeking an individual who can demonstrate strong communication skills and preferably a track record in complaint handling, together with the ability to demonstrate the use of questioning techniques to determine customer needs and build rapport with our customers. If you have a proactive approach with a friendly and professional disposition and you can adapt to evolving service improvements then please apply. Please apply to careers@farrow-ball.com

Please vew the specific job description below:

>>Service & Technical Consultant




Customer Service Advisor (B2B)

Customer service is at the heart of everything we do at Farrow & Ball. Our advisors aren’t monitored on the number of calls they make nor do they follow a script but are empowered to make every customer interaction personal, to offer great colour advice, expert technical knowledge and a premium service. Our advisors deal with our customers through multi-channels including email, phone and web chat ensuring our service matches our customers’ high expectations. In our Business to Business team no two days are the same, you will be focused on building strong relationships with our stockists ensuring that they receive the highest level of service and advice.
Please vew the specific job description below:

>>Customer Services Advisor B2B

MARKETING



Junior Communications Executive Student Placement

This is a great opportunity for a Marketing student to gain some hands on experience within a busy Communications Team at Farrow & Ball. Reporting to the Senior Comms Executive, the Junior Comms Executive should actively support the Communications team in building strong relationships with international media in order to maximise positive coverage achieved. He/she will also support the team in optimising PR, sponsorship activity and events to maximise the positive reputation of the Farrow & Ball brand.

If you are interested in this placement, please email any questions, your CV and covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Junior Communications Executive

Creative Manager

The Creative Manager will support the Head of Creative in maintaining the quality, consistency & integrity of all visual elements of the Farrow & Ball brand, including imagery, video, publications, advertising, visual merchandising and show stands.

The Creative Manager will be the F&B brand guardian, you will support the definition, creation, development and protection of all visual elements of the F&B brand across all markets to ensure that other employees in the Creative team work to support that goal.

Please view specific job description below:

>> Creative Manager

CRM Project Manager

We are recruiting for a CRM Manager to lead the delivery of a new high-profile CRM solution on a three days per week basis for 12 months.
As a passionate and hands on CRM Manager you will be responsible for introducing and promoting CRM across the business, from start to finish. .
Recognised as a project management expert you will ideally possess formal project management qualifications (Prince2) or clear demonstrable experience and knowledge using various CRM systems, Salesforce in particular.
The ideal candidate will need to be experienced in creating and effectively managing stakeholder relationships as well as influencing across the business and creating/maintaining effective partnerships with external providers.
He/she will possess excellent communication skills and have experience of running workshops, delivering engaging presentations and communicating across all levels and expertise.
Main duties and responsibilities include: Creation of project scope, plan, timescale, resource requirements and budget Management implementation of end to end Cloud based CRM ensuring full integration with ERP and other business systems Budget management Strong LEAN experience.

If you are interested in this vacancy, please email your cover letter, CV and day rate to careers@farrow-ball.com.

Please view specific job description below:

>> CRM Project Manager

FINANCE



Job Title: Management Accountant – North America
Reporting to: Head of Finance – North America
Location : Wimborne, Dorset

The main duties and responsibilities for the management accountant are to assist the Head of Finance – North America in preparing monthly management accounts and provide support in ensuring policies and controls are accurate, implemented and adhered to.

He/She will take charge of the North American Management accounts as well as Commercial Finance.

The ability to work to tight deadlines, with high levels of accuracy and attention to detail, strong excel skills required for this role. Experience in North American accounting and taxation practices is desirable but not essential.

The ideal candidate will be a Finalist/Part Qualified Accountant (ACA, ACCA, ACMA).

Please view specific job description below:

>> Assistant Management Accountant (NA)

SHOWROOMS



Islington Showroom Assistant – Part Time (working 22.5 hours per week)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Islington Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com stating you interest in either the Full Time or Part Time role.

Please view specific job description below:

>> Showroom Assistant

Battersea Showroom Assistant – Part Time (2 weekend days and 1 weekday)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Battersea Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.

If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com stating you interest in the role.

Please view specific job description below:

>> Showroom Assistant

Notting Hill Showroom Assistant - Full Time (40 hrs) and Part Time (15 hours)

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Notting Hill Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards. Weekend working will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com stating you interest in either the Full Time or Part Time role.

Please view specific job description below:

>> Showroom Assistant

Leamington Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at our Leamington Spa Showroom.

The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting the Showroom Manager for the day to day operations of the Showroom, driving footfall and sales volume., ensuring that the Showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times.

If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Assistant Showroom Manager

Wimbledon Showroom Manager (Maternity Cover)

The Showroom Manager will need to deliver the budgeted sales and profit targets and KPI’s, take full responsibility for the day to day operations of the Showroom, driving footfall and sales volume and ensure that the Showroom is visually merchandised to an excellent standard, and that the highest levels of customer care and service are given at all times.

The duties include but are not restricted to assisting the Showroom Manager in delivering the budgeted sales and profit targets and KPI’s, assisting the Showroom Manager for the day to day operations of the Showroom, driving footfall and sales volume., ensuring that the Showroom is visually merchandised to an excellent standard and that the highest levels of customer care and service are given at all times.

If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Manager

Bristol Showroom Manager

If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Bristol Showroom as Showroom Manager on a 40 hour a week basis. The showroom manager’s duties include delivering the budgeted sales, profit targets and KPI’s, he/she will take full responsibility for the day to day operations of the Showroom.

The manager will also be responsible motivating and developing the Showroom team to ensure that targets are exceeded, amongst other duties.

If you are interested in this vacancy and feel passionate about becoming a part of the Farrow & Ball team, please email your covering letter and CV to careers@farrow-ball.com.

Please view specific job description below:

>> Showroom Manager

CURRENT VACANCIES EUROPE



Sales Manager – North Germany

This is an exciting opportunity to take a dynamic and varied role with the world’s best brand in paint and wallpaper.

Reporting to the Country Manager Germany, your role will be to prospect, manage and develop independent stockists and book holders in the north of Germany. You will provide merchandising and training support, and an effective communications link to stockists and book holders.

You will be responsible for calling on existing accounts and driving achievement of sales plans, lead generation and development of new accounts.

You will be able to demonstrate excellent commercial knowledge and understanding of the market place and have the ability to build relationships. You will be a strong communicator, able to present to all levels to varied audiences with fluent in written and spoken German and English.

If you are excited by this opportunity, please email your CV with covering letter careers@farrow-ball.com

Please view specific job description below:

>> Sales Manager (North Germany)

Munich Store: Showroom Assistant Manager
This is a  fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand at our new store opening in Munich. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.

Please view specific job description below:

>> Assistant Showroom Manager

Frankfurt Store: Part Time Showroom Assistant
This is a fantastic opportunity to live out your creative potential and to be involved in the growth of the global brand Farrow & Ball by your cooperation in Frankfurt showroom.

If you have a real passion for colors and want to offer customer service at the highest level, we can offer a rewarding and challenging career in design-oriented sales.
We are unique in our market and our company is growing steadily. We are looking for candidates who have experience and qualifications in customer service and can offer a competent, consistent high standard sale.

Please view specific job description below:

>> Part Time Showroom Assistant

CURRENT VACANCIES NORTH AMERICA



Chicago Showroom Assistant – Part Time (24hours)

This is a fantastic opportunity to utilise your sales expertise and release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Boston Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven sales and customer service skills and are capable of delivering consistently high retailing standards. Weekend working and manual handling will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one please email your resume and a covering letter to careers@farrow-ball.com or hand your resume in at the Showroom.

Please view specific job description below:

>> Part Time Showroom Assistant

Boston Showroom Assistant – Part Time (2 days per week)

This is a fantastic opportunity to utilise your sales expertise and release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Boston Showroom. We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven sales and customer service skills and are capable of delivering consistently high retailing standards. Weekend working and manual handling will be required. If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one please email your resume and a covering letter to careers@farrow-ball.com or hand your resume in at the Showroom.

Please view specific job description below:

>> Part Time Showroom Assistant

Upper West Side, New York: Assistant Showroom Manager

This is a fantastic opportunity to utilise your sales management expertise and release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in our Upper West Side Showroom.

We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven management, sales and customer service skills and are capable of delivering consistently high retailing standards whilst motivating a team to deliver the same. Weekend working and manual handling will be required.


>> Assistant Showroom Manager

Greenwich Showroom: Assistant Showroom Manager

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing our Greenwich Showroom.
The main duties of the Assistant Showroom Manager include maintaining the day-to-day running of the Showroom in the absence of the Showroom Manager.
In terms of brand image the Assistant Showroom Manager is responsible for maintaining the Farrow & Ball image to the highest standards, ensuring the showroom is impeccable. He/she must deliver exceptional customer service, meet sales targets, take responsibility for the daily banking and reconciliation, work with the regional sales manager in developing and executing a successful marketing calendar. This is an outline of the job responsibilities, the role will also include other duties.
If you are interested in this vacancy, please hand your resume and cover letter in to the showroom or email it to carees@farrow-ball.com.


>> Assistant Showroom Manager

Flatiron Showroom: Lead Sales Associate

This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand. If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career in design-led retailing at one of our New York Showrooms.
We are unique in our marketplace and our business is growing. We are looking for candidates who can offer proven customer service skills and are capable of delivering consistently high retailing standards.
If you are a Farrow & Ball enthusiast – or believe that you have the potential to become one –please email your CV and a covering letter to careers@farrow-ball.com.

Please view specific job description below:

>> Lead Sales Associate

CANADIAN VACANCIES



There are currently no vacancies in this region.